Terms Of Use
Welcome to the e-commerce shopping website https://kingblue.vn/
KING BLUE PRODUCTION & TRADING COMPANY LIMITED
Address: 284/5 Luy Ban Bich, Hoa Thanh Ward, Tan Phu District, Ho Chi Minh City.
Hotline: 0901 810 111 (Southern Region) and 0776 313 323 (Central Region)
Email:
- Southern Region:
- Central Region:
With over 50 distributors and more than 200 agents nationwide.
Usage of King Blue Website
When accessing our website, customers must ensure they are at least 18 years old or accessing under the supervision of a parent or legal guardian. Customers must also have full civil capacity to perform purchase transactions according to the current laws of Vietnam.
We will provide an account for customers to shop on KingBlue.vn within the framework of the Terms and Conditions of Use.
Customers are required to register an account (optional) with accurate personal information and update it if there are any changes. Each visitor is responsible for their password, account, and activities on the website. Additionally, customers must notify us of any unauthorized access to their accounts. We are not responsible for any damage or loss caused by customers' non-compliance with regulations.
It is strictly prohibited to use any part of this website for commercial purposes or on behalf of a third party without our written permission. Violations will result in account termination without prior notice.
During registration, customers agree to receive promotional emails from the website. If customers wish to stop receiving these emails, they can opt-out by following the instructions in each email.
Customer Feedback and Product Reviews
All website content and customer reviews are our property. If we detect any fraudulent information, we will immediately suspend the customer's account or take other measures according to Vietnamese law.
Order Confirmation and Rejection by King Blue
When placing an order on KingBlue.vn, customers will receive an order request and order number. However, the order request must go through a confirmation process. KingBlue.vn only confirms orders that meet the order criteria. To expedite order confirmation, customers must provide accurate and complete delivery information or comply with promotional terms and conditions (if applicable).
We reserve the right to reject or cancel customer orders for any reason related to technical or system errors at any time. Before confirming the order, we may request additional information, such as a phone number or delivery address.
Order Cancellation at KingBlue.vn
If customers wish to cancel an order placed on KingBlue.vn, please contact the hotline: 0707 616 626 - 0901 810 111 to request cancellation or refuse delivery if the order is already in transit.
Discount Coupons and Promo Codes
- Discount coupons/promo codes are a form of discount offered by KingBlue to customers, which can partially or fully reduce the order value.
- Each order can only apply one promo code. Detailed terms and conditions of the promo code will be provided.
- KingBlue.vn reserves the right to reject orders using promo codes that do not meet the terms and conditions without prior notice. Promo codes in such cases will not be reissued. KingBlue.vn also reserves the right to deny extending expired codes, codes not fully utilized, or unilateral cancellations arising from customers.
Terms and Conditions for Using Discount Coupons and Promo Codes
Discount coupons and promo codes will be applied to orders if no specific conditions are attached, subject to the regulations of each promotional program.
Secure and Convenient Payment at KingBlue.vn
Buyers can refer to the following payment methods and choose the most suitable option:
- Method 1: Direct payment (buyer receives goods at the seller's address).
- Method 2: Cash on Delivery (COD – payment upon delivery).
- Method 3: Online payment via domestic bank cards with Internet Banking registration.
